This article explains how to add packages to a Qgiv event.
This article covers Packages for our redesigned events experience. If you're using a legacy event, check out this article.
At least one package must be created before your event can become active. You'll create packages for each unique pricing/registration option. They can be used for tickets, tables, sponsorship, merchandise, etc.
Pro tip: If you'd like to set up an event that is RSVP-only with no cost, you still must have a package, but it won't need to have a fee associated with it. You can set the package cost to $0.
To view a quick-start tutorial on adding an event package, check out this video:
Contents:
Creating a Package
Navigate to the Events page on your donation form, and then click Edit for the event you're working with.
On the Packages tab, you can create ticket packages as well as package groups to organize your packages.
To create a ticket package for your event, click Add New Package.
First, enter a Package Name and an optional Package Description.
You have a few editing options for formatting the text in the description, if you want.
You’ll also need to decide if you want the package to be private. If you make it private, the package will only be accessible via a URL you share. It will not be visible in the package listing on the public-facing form.
You can copy the URL for a private package on the main package listing after you’ve saved your settings.
Clicking Copy URL will copy the package URL to your clipboard. You can then paste it wherever you’d like, such as in an email.
If you’d like your package to have specific start and end dates, toggle on Include registration start and end dates and then select the dates to open and close registration for the package.
Tickets & Limits
Next, select the number of Tickets Included in each package purchase. In most cases, this will be 1. If you are setting up sponsorship packages and they include a table of 8, for instance, the number would be 8 because this package would count for 8 tickets.
The Default Quantity automatically preselects a quantity to display on the front end. In most cases, we recommend this stays set at zero. This number cannot be greater than 100.
You’ll also need to set the Max Available per Event. You can click the infinity symbol if you have an unlimited number of packages available for purchase. Entering zero serves the same purpose.
The Max Available per Transaction is the number of packages that can be purchased by a registrant per transaction. This number can also be set to Unlimited and can’t be greater than 100.
If you have the Giving Essentials package, you’ll also see a toggle to Include Scannable QR Ticket with package. When enabled, this will send a QR code with each ticket, which you can use to check in guests on the Attendees tab.
Last in this section, if you’ve enabled Request attendee details per ticket in the Event Settings, you’ll see a toggle to Request attendee details per ticket for the package.
When toggled on, this setting allows purchasers of multiple tickets to input contact information for their guests at the time of purchase. This setting is controlled at the event level and on a per package basis.
To learn how to configure the field labels for the attendee details fields, check out this article.
Price
Next, you’ll set the Price of one package.
You may also enter the Fair Market Value This is populated in reporting and references the non-tax-deductible portion of the package price.
If you turn on the early bird discount option, an area will appear where you can enter the Discount Amount in either dollars or a percentage. You can also enter a cutoff date and time. The price of the package will automatically update and reflect the discount on the public-facing form.
If you turn on the Include a multi-package discount option, an area will appear where you can enter a discount for multiple ticket purchases.
Please note: You won't be entering the amount of the discount—you'll enter the new price of ONE ticket when the quantity to the left is purchased.
For example, if you'd like registrants to pay $5.00 per ticket when they are purchasing two at a time, you'd enter "5.00" in the field next to "2 tickets."
Fields
Once you’ve added some Custom Event Fields, you’ll see an area in which you can edit fields associated with the package.
For example, if you'd like to collect a t-shirt size for each participant who selects this package, first create a custom field for t-shirt size. Then, in the Custom Event Fields area, you can choose to associate that field with your new package.
When you’ve configured your package the way you’d like, click Add New Package. You can also choose to Cancel your actions. You’ll then be taken back to the main listing of packages.
To reorder your packages, head over to the Event Builder. From there, you can drag and drop packages and package groups into whatever order you prefer.
Creating a Package Group
If you have lots of packages, it’s helpful to organize them into groups.
To create a package group, click Add New Package Group.
First, enter a Group Name and optional Description.
Please note: The Group Name and Description will appear on your public-facing registration form.
Next, assign some Packages to your new group.
When you’ve configured your group, click Add New Package Group. You’ll be taken back to the main listing.
Package groups can be collapsed using the Hide button. To add or remove packages from a group, click Edit. To Delete a package group, you must first remove all packages from the group.
Deactivating and Cloning Packages
You can activate or deactivate a package or package group at any time by using the toggle in the main listing.
The main listing also displays basic information about each package, as well as how many of each type have been sold. You can Edit or Delete a package by clicking those options in the main listing.
Please note: A package cannot be deleted once it has been sold.
If you’d like to Clone a package, click that option in the main listing to display the following.
If you decide to go forward with the cloning process, an identical version of the package will be created and will appear in your main listing with the word “copy” after it. You can edit, clone, or delete this package just as you would a package you created from scratch.
If you’d like to reorder your packages, you can do that in Event Builder.
Pro tip: If your entire event is private, use caution when marking individual packages as private! If you have all private packages and a private event, your registrants won’t see the private packages if they reach your event through the URL associated with the private event as a whole. It’s much easier to manage if you make either the event private or just make certain packages private!
If you'd like to create some Custom Fields to associate with packages, check out this article!