Encrypted USB-A card readers are currently available for the web-based Qgiv Virtual Terminal at a cost of $99 each. Card readers make credit card payments really easy, but they're not mandatory—you can enter credit card numbers manually within the Virtual Terminal.
Please note: The Qgiv Virtual Terminal is only compatible with Qgiv card readers. Third-party card readers are not supported.
To buy a card reader, please contact Qgiv Customer Experience at 888-855-9595 or support@qgiv.com.
Check out the video below for an overview of Qgiv's available card readers:
The USB-A model is compatible with Windows and macOS computers (additional configuration required before use on Macs).
To Connect Using Windows (Recommended):
- Plug the card reader into an available USB-A port.
- You may see a message indicating the device has been connected and is automatically installing. Don’t worry if you don’t see a message; the card reader is designed for plug-and-play on Windows machines.
- Once the device has successfully installed, it is available to use in the Virtual Terminal found in your organization's control panel.
To Connect Using Mac:
Plug the card reader into an available USB-A port.
Go to System Settings > Keyboard.
The Keyboard Setup Assistant may launch automatically when you plug in the card reader. If not, click the Change Keyboard Type to open the Keyboard Assistant.
When the Keyboard Setup Assistant is displayed, click Continue on the first step. When you see the Identifying your Keyboard prompt, swipe a credit card.
You should see a message that the keyboard cannot be identified. Click OK to continue.
On the Select the Keyboard Type screen, select the ANSI option and click Done.
The card reader is now available to use in the Virtual Terminal found in your organization's control panel.