Looking to add or remove a Qgiv pricing package? You can do that right from your control panel!
Check out this page to learn more about about available plans and related pricing.
Please note: Only admin users on an account can change pricing packages on behalf of the organization.
Contents:
Plans and Pricing
To access self-service pricing, log in to your Qgiv account. Then, hover over the Settings in the left-hand navigation to find the Plans & Pricing page link.
In the menu, select Plans and Pricing. From there, you’ll see the package(s) you’re already on, plus you can see what you get with the packages you don’t have.
To view the details of a package(s), click the See Features Details button to see everything that's included with that package.
Clicking the Manage button under your enabled packages gives you two options. You can change the Billing Frequency from quarterly to monthly or from monthly to quarterly with no service interruption or Deactivate the Package.
When you deactivate a package, the fee will be scheduled to expire, but the package will still be active until billing closes for that feature’s billing period.
Removing a Package
From the Deactivate tab, you can click Downgrade to remove a package.
When you click Downgrade, you’ll be prompted to confirm the deactivation of the package by clicking the Update Subscription button.
This will set the expiration date for the feature, but the feature will remain available for a time before deactivating. Features with pending deactivation will appear orange on the Plans and Pricing page and will display the Feature End Date.
If you’ve deactivated a feature in error, it can be reactivated before the feature is deactivated. Select the Manage button to open the Manage Package menu. Then click the Reactivate Package button.
To confirm reactivation, click the Update Subscription button. The feature will then be re-enabled and display the same as other enabled packages on your account.
Pro tip: Deactivating a package doesn't remove donor or transaction information connected with that package. You'll still be able to access your reports and other fundraising information.
Adding a Package
Clicking the Add buttons under different packages to enable those features on your account. You’ll need to choose a Billing Frequency from the drop-down to determine the price of adding that package. If you have multiple Merchant Accounts to choose from, you may also need to select which one you want to use.
Once you select the frequency from the drop-down, a summary of what you’ll be billed appears. The billing starts on the day you activate this package.
Click the Update Subscription button to confirm adding the feature. The monthly or quarterly amount for that feature will be added to your bill.
If you accidentally enable the wrong feature, deactivating the feature the same day will not result in your account being charged. However, it must be deactivated the same day it was accidentally enabled.
Please note: Your organization will be charged for the feature if you deactivate it after the first day it was enabled.
To ensure you and your guests have the best event auction experience possible, we require a 30-day window between adding the Auctions package and your auction date. Adding Auctions fewer than 30 days before an event incurs an expedited implementation fee of $159.
Fees are recurring based on your billing frequency preferences. Seven days before a fee is set to be charged to your account, Qgiv users will receive an Upcoming Fee Notification alerting them of this.