Please note: This article covers admin notifications for auctions only. To read more about managing notifications for other Qgiv tools, read this article.
Qgiv’s auction platform makes it possible to notify specified recipients when a participant registers or donates through your auction form. A notification can also be generated to notify a specified recipient when participants go through checkout after your auction ends.
To configure notifications, click on Notifications from your org-level dashboard.
When you click the Notifications item in your control panel, you’ll see two tabs. You’ll land in the Recipients area.
To add a new recipient, click Add a Recipient.
A window containing two tabs will appear.
You can Select a User, which will pull a list from your Users section. You can also Add a Recipient, which allows you to enter emails for people not listed as users in your system.
In the Select a User tab, you’re simply choosing a user from the drop-down menu and clicking Add.
To add a new recipient, click the Add a Recipient tab and enter the required information. Once you click Add, they’ll appear in the main listing of recipients.
Adding a recipient makes them accessible for management so you can assign the appropriate notifications. Just adding them without managing them won’t trigger any notifications.
To configure auction notifications for a recipient, click Manage next to their name.
Scroll to the bottom of the list until you see Auctions Notifications.
Your choices are Auction Registration Completed, Auction Donation, Auction Donation Dedication, and Auction Participant Checkout. Enabling the notification is as simple as checking one of the boxes. When you choose one of the check boxes belonging to a notification that has further settings, those settings will appear.
When the settings appear, you can change them so notifications will only be sent under certain conditions.
For example, when selecting to enable notifications for auction participant checkout, you can choose which item categories the user will be notified of. The default setting is All Item Categories, but you can specify that a notification should only be sent when a participant completes the purchase of Auction Items, Store Items, or Donation Items.
To specify an item category, click that category’s button. If you want to send out notifications for multiple categories but not include the user on every category, you can select multiple boxes.
Once the appropriate auction notification settings are set for the recipient, select Save Settings to enable the notifications. If you want to exit without saving, select Cancel.
To disable auction notifications the recipient no longer needs to receive, select Manage to the right of that user’s name in the Notifications menu, and uncheck the notifications the recipient should stop receiving.
To disable all notifications for a recipient, toggle them to inactive on the notifications menu. You can toggle this back on at any time to re-enable notifications.