When you’ve created an auction and finalized its settings, it’s important to create packages for the auction. Packages are the ticketing options for your event. Without packages, your supporters won’t have event registration options available to them. Think: Individual Ticket, Table of 10, etc.
Contents:
Adding a Package
To set up packages, click the Packages item within Registration Setup in your form-level control panel.
To create a new package, click the Add New Package button.
Type a Package Name and Package Description. The name and description of the package will be displayed publicly.
Next, select whether the package should be private or public. If you enable the Private Package toggle, this particular package can only be be accessed via the Virtual Terminal or using a special URL that you can email to guests.
Tickets & Limits
Your packages can include multiple participants. For packages to include more than one participant ticket, adjust the number in the Tickets Included field.
When participants choose a package that allows more than a single participant, multiple tickets will be generated for the auction event. To adjust the number of tickets per package, click the plus or minus buttons or type in your desired number.
When donors choose a multi-ticket package during auction registration, they'll see a list of their tickets, along with the option to fill in guest information and email a ticket to each guest.
If the purchaser isn't ready to send tickets to guests yet, they can skip that step of the registration.
If you want to auto-populate a package quantity for attendees, adjust the Default Quantity to the desired amount. The default value is zero.
When attendees view the auction registration page, the quantity you set for the package will already be selected, but attendees can use the drop-down to add or remove packages.
If you’d like bidder numbers for attendees who purchase this package to start at a particular number, toggle on Package has a Starting Bidder Number.
You’ll then see a field to enter the Starting Bidder Number. When bidder numbers for this package are assigned, they’ll begin at the number you set here. To determine when bidder numbers are assigned, head to the Bidding Settings section of your Auction Settings.
If your venue has limited space or if you want to limit the number of people taking advantage of special pricing on a certain package, you can set limits on the number of packages available for purchase.
Max Available per Event sets a limit on the total number of packages that can be sold for the event.
Max Available per Transaction sets a limit on the number of packages a purchaser can buy in a single transaction.
The default setting for both fields is for an Unlimited number of packages. To change this, click inside the grey text box and type in your desired package quantity or use the + and – buttons to select your desired quantity. If you need to revert to unlimited, click the infinity symbol in the grey box to the left of the selected number.
If you enabled Scannable QR Tickets in your Auction Settings, you’ll next see a toggle to Include Scannable QR Ticket with package.
When QR tickets are enabled for the event as a whole, this toggle will be enabled by default. You can disable the setting if you want to offer a package that doesn’t include a QR ticket—for example, a virtual-bidder category.
Package Pricing
Next, you’ll need to set the Price and Fair Market Value of the package. The price is the amount your supporters pay for their ticket(s). The fair market value is the non-tax-deductible portion of the ticket price.
Below pricing is the option to Include an early bird discount. If you toggle this option on, you can discount this package for early registrants either with a fixed discount amount in dollars or by discounting registration by a percentage.
You’ll also want to set an Early Bird Cutoff and End Time. To change the early bird cutoff date, use the calendar and time drop-down.
If you want to offer a discount to supporters purchasing multiple packages, enable the Include a multi-package discount option. Once this option is enabled, enter your per package price for purchasers of multiple packages.
Want to set the same per package price for multiple packages? Write the price in the text box and then click Apply to all quantities below.
Fields
Finally, you can apply custom fields so that anyone who purchases the package will be asked to answer additional questions.
Choose which fields to apply to the package in the Custom Event Fields area.
Please note: A custom event field must have already been created before it can be applied to a package. To learn more about creating custom event fields, check out this article.
Once your package settings are set to your liking, select the Add New Package button at the bottom of the screen to save your package.
Editing and Cloning Packages
Once you save, you’ll be taken to the Packages menu where you can view your existing packages.
On this menu, you can enable and disable packages and view package details. You can drag and drop packages to rearrange their order, as well.
If you want to modify an existing package, select Edit from the Packages menu to view and modify the package’s details.
To save time and produce another package with the same settings as an existing package, select Clone to the right of Edit on the Packages menu. A pop-up will appear asking you to confirm you want to clone the package. Selecting "yes" will create a clone of your existing package. To modify the cloned package’s details, select Edit and make needed adjustments.