Receipt tags pull information from form fields and place it in a donor or event registrant’s emailed receipt. They will appear in the following format while you are editing: %INFO%. Tags will populate with information from the actual transaction when the receipt gets sent out.
There are many different tags you can use to further personalize your receipts. The following is a glossary of available receipt tags and a brief explanation of custom receipt tags you can use based on custom fields you use on your forms!
You can click the following receipt types to see which tags are available to use in that receipt:
- Standard Donation
- Dedication Notification
- Recurring Donation Receipts
- Event Registration
- Event Donation
- Kiosk Donation
- Invoice
- Refund
- Custom Fields
Standard Donation
Sends when someone makes a donation on the form
Organization Tags
Organization Name %OrganizationName% The external organization name.
Form Tags
Form Name %FormName% The internal name of the donation form the transaction was made on.
Form Title %FormTitle% The public name of the donation form the transaction was made on, which displays in the browser tab and when sharing the form on social media.
Form Donation Link %DonationLink% Provides a link to the form the donation was made on.
Transaction Tags
Date %Date% Displays the date the donation was made.
Transaction ID %TransactionID% A donation’s unique ID number is displayed.
Salutation %Salutation% Displays the donor’s specified salutation preference (ex. Mr., Mrs., Ms., etc.).
Donor %Donor% Displays the donor’s first and last name together or the company name if no name information was provided.
First Name %FirstName% Displays only the donor’s first name.
Last Name %LastName% Displays only the donor’s last name.
Email %Email% Displays the donor’s provided email.
Company %Company% Displays the donor’s provided company.
Employer %Employer% Displays the donor’s provided employer.
Phone %Phone% Displays the donor’s phone number.
Address %Address% Displays the donor’s address.
City %City% Displays the donor’s city.
State %State% Displays the donor’s state.
Zip Code %Zip% Displays the donor’s zip code.
Country %Country% Displays the donor’s country in an abbreviated format.
Billing Name %BillingName% Displays the name on the payment method used to make the donation.
Billing Address %BillingAddress% Displays the donor’s provided billing address.
Billing City %BillingCity% Displays the city associated with the provided billing address.
Billing State %BillingState% Displays the state associated with the provided billing address.
Billing Zip %BillingZip% Displays the zip code associated with the provided billing address.
Billing Country %BillingCountry% Displays the country associated with the provided billing address in an abbreviated format.
Payment Type %PaymentType% Displays if the transaction was an eCheck or Credit Card Transaction.
Donation Amount %Amount% Displays the amount donated.
Donation Restriction %Restrict% Displays the specified fund donation money should be applied to.
Donation Sub Restriction %SubRestrict% Displays the subcategory of the restricted fund if one was selected by the donor. For instance, if donating to a school’s athletics department, you may elect to donate to specific sports like swimming or tennis. Swimming or tennis act as sub restrictions within the athletics restriction.
Dedication %Dedication% Displays all dedication information for a dedicated donation: the dedication name and text. (For example: In honor of John Doe)
Dedication Text %DedicationText% Displays the text entered by the person making the dedicated donation (usually they enter the name of the person to whom the gift is dedicated).
Dedication Name %DedicationName% Displays the selected dedication option (In honor of, in memory of, etc.).
Anonymous Donation %Anonymous% Displays a yes or no indicating whether the donor wants the gift to be anonymous or not.
Opt-In For Contact %OptIn% Displays a yes or no response indicating if the donor selected to receive or not receive messages or be added to an organization’s mailing list.
Refund Amount %RefundAmount% Displays the amount refunded back to the donor.
Gift Assist Amount %GiftAssistAmount% Displays the amount added with GiftAssist.
Plan Name %PlanName% Displays the name of the Giving Plan.
Plan ID %PlanID% Displays the ID associated with the Giving Plan for use in a shareable URL.
Recurring Tags
Recurring ID %RecID% Displays a unique ID number that helps identify a donor’s specific recurring donation.
Recurring Start Date %StartDate% Displays when recurring donations will start being made.
Recurring End Date %EndDate% Displays the date the recurring donation will end.
Recurring Frequency %Time% Displays whether the donation is a one-time gift or will recur on a weekly or monthly basis.
Recurring Next Bill Date %NextBill% Displays the date of the next recurring donation payment. This field helps show recurring donors when they can expect the next transaction to take place.
Paid Recurring Donation Balance %TotalPaymentProcessed% Displays the balance of the payments already processed for the recurring gift pledge.
Remaining Recurring Donation Balance %TotalPaymentRemaining% Displays the total remaining balance of the recurring gift pledge that still hasn’t been billed for and paid yet.
Total Recurring Donation Amount %TotalPayment% Displays the total sum of the recurring gifts that are to be made in the gift’s specified timeframe.
Recurring Decline Reason %DeclineReason% This field provides a reason for a donor’s gift having been declined.
Recurring Summary Page %RecurringSummaryLink% Populates a link to the recurring summary page.
Text-to-Donate Tags
Pledge Amount %PledgeAmount% Displays the amount of the pledge made using the Text-to-Donate tool.
Text-to-Donate Name %TextToDonateName% Displays the name of the Text-to-Donate campaign the donor gave to.
Keyword %Keyword% Displays the Keyword texted to make the Text-to-Donate donation.
Dedication Notification
Sends to a dedication recipient when a donor chooses to dedicate their gift
Same Form and Transaction tags as Standard Donation with the addition of:
Dedication Message %DedicationMessage% Displays the message entered by the person making the dedicated donation (usually addressed to the person to whom the gift is dedicated).
Does not have Text-to-Donate tags
Recurring Donation Created
Sends when a new recurring series is created
Same tags as Standard Donation
Recurring Donation Billed
Sends each time a recurring payment is processed
Same tags as Standard Donation
Recurring Donation Decline/Error
Sends when a recurring payment does not process successfully
Same tags as Standard Donation
Recurring Donation Completed
Sends when a recurring series has ended
Same tags as Standard Donation
Recurring Donation Ending Soon
Sends when a recurring series is nearing its end date
Same tags as Standard Donation
Recurring Donation Cancelled
Sends when a recurring series is cancelled
Same tags as Standard Donation
Event Registration
Sends when someone registers for an event through the form
Form Tags
Form Name %FormName% The internal name of the donation form the transaction was made on.
Form Title %FormTitle% The public name of the donation form the transaction was made on, which displays in the browser tab and when sharing the form on social media.
Form Donation Link %DonationLink% Provides a link to the form the donation was made on.
Transaction Tags
Date %Date% Displays the date the donation was made.
Transaction ID %TransactionID% A donation’s unique ID number is displayed.
Salutation %Salutation% Displays the donor’s specified salutation preference (ex. Mr., Mrs., Ms., etc.).
Donor %Donor% Displays the donor’s first and last name together or the company name if no name information was provided.
First Name %FirstName% Displays only the donor’s first name.
Last Name %LastName% Displays only the donor’s last name.
Email %Email% Displays the donor’s provided email.
Company %Company% Displays the donor’s provided company.
Employer %Employer% Displays the donor’s provided employer.
Phone %Phone% Displays the donor’s phone number.
Address %Address% Displays the donor’s address.
City %City% Displays the donor’s city.
State %State% Displays the donor’s state.
Zip Code %Zip% Displays the donor’s zip code.
Country %Country% Displays the donor’s country in an abbreviated format.
Billing Name %BillingName% Displays the name on the payment method used to make the donation.
Billing Address %BillingAddress% Displays the donor’s provided billing address.
Billing City %BillingCity% Displays the city associated with the provided billing address.
Billing State %BillingState% Displays the state associated with the provided billing address.
Billing Zip %BillingZip% Displays the zip code associated with the provided billing address.
Billing Country %BillingCountry% Displays the country associated with the provided billing address in an abbreviated format.
Payment Type %PaymentType% Displays if the transaction was an eCheck or Credit Card Transaction.
Donation Amount %Amount% Displays the amount donated.
Recurring Frequency %Time% Displays whether the donation is a one-time gift or will recur on a weekly or monthly basis.
Event Tags
Event Name %Ename% Displays the name of the event the donor is giving to or the participant bought a ticket to attend.
Event Description %Edescription% Displays the description given of the event.
Event Date %Edate% Displays the date of the event.
Event Time %Etime% Displays the time the event begins.
Event Location %Elocation% Displays where the event is located.
Add To Calendar Link %EaddToCalendarLink% Inserts add to calendar links for the event.
Fair Market Value %FairMarketValue% Displays the non-tax deductible portion of the package price paid during registration. If the fair market value for a package is changed in the control panel after registrations have started, this tag will only reflect the new cost for new registrants.
Total Fair Market Value %TotFairMarketValue% If more than one package is purchased that has a fair market value listed, this tag will display the sum of all fair market value amounts paid during registration. If the fair market value for a package is changed in the control panel after registrations have started, this tag will only reflect the new cost for new registrants.
Total Cost %TotCost% If multiple packages are purchased (and/or an optional donation), this will display the total payment made.
Total Registration Cost %RegistrationTotal% Displays the total cost of event registration.
Tax Deductible Amount %DeductAmount% Displays the amount donors/event participants can claim for income tax purposes. This amount deducts the value of goods and services provided to the donor/event participant.
Package Name %PackageName% Displays only the package name without any additional information on the package.
Package Basic %PackageSimple% Displays basic package information, including the package name, date the package was purchased, quantity of tickets purchased, and the amount of the purchase.
Package Details %PackageDetailed% Displays more detailed information on the purchased package, including the package name, a package description, the quantity purchased, the amount of the purchase, and participant fields.
Event Donation Amount %EventDonation% Displays the amount donated toward the event in addition to the participant’s registration or as an outright donation toward the event.
Event Fields %EventFields% Displays the donor/event participant’s responses to custom fields specific to the event.
Gift Assist Amount %GiftAssistAmount% Displays the amount added with GiftAssist.
Event Donation
Sends when an event registrant donates during registration
Same tags as Event Registration
Kiosk Donation
Sends when someone donates using a kiosk
Same Form and Transaction tags as Standard Donation
Kiosk Tags
Kiosk Name %KioskName% Displays the name of the kiosk the donation was made on.
Kiosk About %KioskAbout% Displays details regarding the kiosk the donation was made on.
Does not have Text-to-Donate tags
Invoice
Sends when a donor chooses "Invoice" as their payment method
Same Form and Transaction tags as Standard Donation
Same Event tags as Event Registration
Invoice Tags
Fulfillment Link %FulfillmentLink% Displays the URL to the form donors can visit to pay their invoice.
Invoice Balance %InvoiceBalance% Displays the total invoice amount.
Remaining Balance %RemainingBalance% Displays the amount remaining to be paid on the invoice.
Does not have Text-to-Donate tags
Refund
Sends when a refund is issued
Same tags as Standard Donation
Custom Fields
Your organization can add custom fields on your forms. When you use a custom field such as a drop-down menu, yes or no question, or a question with a text box, the donor or event registrant’s responses are displayed on the receipt. Just insert the custom field tag associated with the custom fields used on your form! The tag will appear in your receipt with the text you used in the Reporting Label field when creating the custom field. For example, if you entered "volunteer" as the reporting label, the tag will appear as %volunteer% when you place it in your receipt while editing.
Please note: Custom field tags are form-specific and will only appear when editing form-level receipts. They are also unable for Event Registration and Event Donation receipts.