This article explains how to customize attendee fields for a standard Qgiv event registration.
When you enable Request attendee details per ticket in the Event Settings, a new area will appear for you to customize the field labels for your Attendee Fields.
The available Attendee Details fields are First Name, Last Name, Phone, and Email. The First Name and Last Name fields cannot be toggled off, but their labels can be customized, and you can determine if a field should be required.
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Editing Attendee Fields
To customize a field label, click Edit.
You can edit the Field Label and add optional Field Help Text, which will display extra information directly below the field.
Then, determine whether the field should be required. If you make an attendee field required, ticket purchasers won’t be able to complete their purchase until they provide all required information.
Also, if you decide to require a field, you can exclude the requirement for certain packages. For example, if you’re offering a sponsorship package, you might not want to require all of the attendee fields in order to make it easier for the sponsor to complete their purchase.
To exclude packages, simply select them from the options in the Disable field requirements for packages area.
Click Save when you’re done.
Keep in mind that Attendee Fields are optional by default. If you don’t make a field Required, event registrants will see the fields but can finish registration without completing them.
Please note: You will see different default labels for the Email field, depending on whether you have Ticket Management enabled.
Attendee Details enabled but Ticket Management disabled
Attendee Details and Ticket Management with option to email tickets to guests enabled
More than one event with different settings
What Registrants See
When an event registrant purchases multiple tickets, the Attendee Details Fields will appear on the Additional Details step for each ticket.
You can customize some visual elements of this step in the Event Builder.